The proliferation of Uber-like taxi booking apps is firm enough to prove that people have moved on from traditional taxi services. If you still think that people are using traditional taxi services, then this is high time to nib that misconception.
As far as online taxi services are beneficial for users, it is the same for business owners. So yes, we shall know the different aspects in which you can gain benefits by moving your taxi business online.
First of all, you need to know the list of reasons that describes why people are high on booking taxis online.
Why are people fervent over online taxi booking?
With a hand-sized smartphone, users can install the app and book a taxi. No need for any assistance to book the taxi. Nowadays, many taxi booking apps have added the voice search feature, which helps users in entering the location details. Just like how we do Google search through voice-based search!
Of all, users can book a taxi at any time of the day, which adds more convenience to them.
Private taxi services are highly concerned with providing safety to their users. The geofencing feature aids users in exactly knowing the current location. Suppose the driver deviates from the actual route, the passengers can report it to the admin by pressing the panic button.
Alongside, from the admin side, you can monitor the location of the taxi through the live tracking feature. As the number of safety features lines up with the online taxi booking application, no wonder why users prefer online booking.
You might be familiar with the scheduled taxi services. As per a user’s convenience, he/she can either book the taxi for an immediate ride or schedule it for later. Users are given the flexibility to choose their preferred mode of booking.
- Transparency in fare calculation
One of the key advantages of online taxi booking comprises automated and transparent fare calculation. Unlike the traditional taxi booking system, there will be no human interference in calculating the fare. With the location details as input, the fare calculation will be automatically initiated by the app. Users have the option to confirm or cancel their booking after getting to know the fare of the ride.
Therefore, there prevails more transparency in the online taxi booking system.
- Real-time updates
In online taxi booking applications, there is no barrier in tracking the taxi’s location. This is a highly imperative feature, which is not available in the traditional taxi booking system. Users can, minute-to-minute, track the taxi until it reaches the pick-up point.
- Call masking
The need to share the contact information for users with the drivers is completely discarded. Yes, the in-app calling feature is programmed to mask or hide the contact number of users as well as drivers while they contact each other. This gives more privacy to the users.
Alright! We shall step into the list of benefits that you can acquire by developing the taxi booking application.
Why do you need to employ an online taxi booking system?
How will I say no if the online taxi booking application grants utmost efficiency? No one will! With the app, you can streamline every process related to the booking. The ride bookings will be automatically sent to the nearest drivers, thereby eliminating the need for manual operation.
Next, the payment is directly credited to your account without any mishaps. If needed, you can also verify the payment history. Overall, managing your taxi business will no longer be a burden.
Online booking apps are not only time-saving for users but also for the owners. The taxi booking app quickly automates the process of matching the rides to the drivers, and manual intervention is not needed. This saves a lot of time, and you can focus on other marketing tactics.
Other than this, the online taxi booking system has an admin dashboard from which you can oversee every business activity. You can monitor the drivers, the taxi’s location, provide customer support, check the earnings, etc., from a single dashboard. Since the need of switching between multiple panels is avoided, you can ultimately save time.
- Communication is super easy
With an online taxi booking app, transparency can be achieved not in fare calculation but also in communication. Imagine that you are running the traditional cab booking business. In case if you need to contact your driver regarding the current location, the only option is to contact them over the phone. Whereas if you integrate the online booking app, you can easily contact the driver through in-app chat or know the location through the tracking feature.
You can gain users if your business operations are accurate. In the manual method of handling taxi bookings, there are high chances of errors. Since everything right from booking to fare calculation is carried out by the system, there are no chances of any errors popping up.
Ultimately, this helps in gaining the user’s trust, and also, you handle the business without any hassles.
- More options for marketing
In general, users will bump into a service or an app that offers discounts or perks on a frequent basis. The chief reason for people heading towards online platforms not only includes convenience but also the various forms of discounts.
You can integrate your application with coupon code generation API so that the app will add the coupon to the user’s account. This is one of the benefits of the app that lets you market your business.
Apart from this, you have push notifications to encourage users who abandoned your app to again use the app. Of all, you have got referral rewards, which will be credited to users who invite new users to the app.
So, launch a taxi app that gives you benefits in every possible way. If you need to know the budget outlay of developing the online taxi booking app, you first have to prepare your requirements. Based on your selection of features and platform, the cost will be determined.